Insurance Customer Service Representative

Farmers Insurance & Financial Services
Job Description

Farmers Insurance agency is looking for a Customer Service Professional to help manage and service existing clients and help provide sales support to prospective customers.

As a vital member of the staff in Morton Grove you will assist in promoting the growth of the agency by providing friendly and helpful customer service to those already insured by one of the nation's top insurance companies, Farmers Insurance.

Additionally, you will have the opportunity to increase your competitive salary by cross-selling and promoting available insurance products once properly licensed.


  • Provide exceptional customer service.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Meet new business production goals and objectives as established.
  • Perform email and other lead generation activities.
  • Develop insurance quotes and presentations to clients.


  • Be able to obtain or currently possess a property & casualty insurance license. 
  • Must have the ability to multi-task.
  • Professional phone etiquette.
  • Strong work ethic and leadership skills.
  • Ability to tactfully handle stressful and difficult situations.
Contact Information